Right of withdrawal & refund policy


Return & Refund Policy by Satoshicon LLC.

1. General

The following Return and Refund Policy applies to all purchases made through the website of Satoshicon LLC. (hereinafter "we" or "us") in the United States. By using our website and purchasing products from us, you automatically agree to the terms of this policy. Our policy complies with applicable consumer protection laws in the United States.

2. No Right of Return for Digital Products and Print-on-Demand Items

According to U.S. consumer protection laws, digital products and print-on-demand items are excluded from the right of return. Once these products are purchased, they cannot be returned or refunded unless they are defective or not as described.

3. Requirements for Refunds

a) The item must be unused and in its original packaging, in the same condition as when you received it.

b) The return of the item must be made within 7 days of receipt. Returns received after this period will not be accepted.

c) You must provide us with a detailed description of the defect or issue, along with photos of the item and its packaging.

d) Return shipping costs are the responsibility of the customer unless the item is defective or not as described.

4. Refund Process

a) To request a refund, you must first contact us via email at info@satoshicon.io and provide all necessary information and photos.

b) After reviewing your request, we will notify you by email whether your refund request has been approved or declined. If your request is approved, you will receive a return address to which you must send the item.

c) Once we receive and inspect the returned item, we will notify you by email. In the case of an approved return, the amount will be refunded to your original payment method within 7 days of receiving the return.

5. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In this case, we will refund the reasonable return shipping costs.

6. Lost or Damaged Returns

We are not responsible for lost or damaged returns. It is the customer's responsibility to choose and pay for an appropriate shipping method and insurance for the return, unless the item is defective or not as described.

7. Changes to This Policy

We reserve the right to change this refund policy at any time without prior notice. It is your responsibility to familiarize yourself with the current terms before making a purchase. Changes to our policy will be posted on our website and will take effect immediately upon publication.

8. Applicable Law and Dispute Resolution

This Return and Refund Policy is subject to the laws of the United States. In the event of disagreements or disputes related to this policy, the parties are obliged to resolve them in good faith and on a cooperative basis. If an amicable solution is not possible, the dispute may be brought before a competent court in the United States.

9. Contact

If you have questions about the Return and Refund Policy or need further information, you can contact us at the following address:

Email: info@satoshicon.io

Please ensure that when contacting us via email, you provide your full name, order number, and all relevant information to facilitate efficient assistance.

10. Final Provisions

If individual provisions of this Return and Refund Policy are wholly or partially invalid or unenforceable, this does not affect the validity of the remaining provisions. In such cases, statutory provisions apply.